To begin our ElderStore blog we thought a small list of frequently asked questions would be helpful.

Q - Does ElderStore ship overseas?
A - Yes! Either e-mail with the order particulars or fill out an on-line order and submit. If the shipping does not compute, we will contact you with final shipping costs prior to charging your credit card. Or if you prefer you can use PayPal.

Q - Does ElderStore give a discount for quantity purchases?
A - Yes, contact us at 888.833.8875 or e-mail customerservice@elderstore.com with details (product name, quantity, address where the items will be shipped, and your contact information) and we will get back to you.

Q - How quickly do you ship?
A - If the item is warehoused here in Georgia, we ship that day or the next business day. If the item is shipped directly from the distributor or manufacturer it may be a day or two later. Call 1.888.833.8875 for particulars on the item you wish to order.

Q - Can I make a return?
A - Yes, within thirty days of when you received your shipment. Some items are excluded for hygienic reasons, ie., underwear, drinking cups, etc.

Do you have a question you would like to ask us?